May 2021

posted May 20, 2021, 12:27 PM by Swan, Vivian

Sharon Metzler, RC at OTAP is staff member of the month.  She has been a dedicated member of the OTAP team for 13 years.  Sharon has been working 6 days per week for two months because one of us was out on medical leave.  During that time, OTAP was not only short staffed, but we had five openings, and she took the lead on numerous client moves and flipping apartments.  Sharon worked with residents and maintenance staff to coordinate and prioritize repairs and shopping, all while working with her own caseload and the additional residents she was assigned during her co-worker's absence.  Furthermore, Sharon spent hours assisting her manager with auditing files in preparation for our upcoming OMH recertification.  Also during this difficult period, OTAP had numerous incidents with residents and their drug and alcohol use, and two break-ins at OTAP.  Sharon stepped in to take on additional tasks in order to ensure OTAP continued to run smoothly during a time that was very chaotic and stressful.  Sharon is always happy to help her co-workers, and goes above and beyond for the residents.  Tina Capito would like to commend her on behalf of the OTAP team and our residents.  Her dedication to the program is truly appreciated.  Congratulations!