Ann Marie McGavisk, RM of the Olean CR is the staff member of the month for her exemplary work ethic and genuine dedication to the residents and staff at the Olean program.  Bob Roth stated since taking over the management responsibilities in July of this year, Ann Marie has ensured that personalized care and support is provided each day. Her creativity and initiative in dealing with problems and challenges  has been a major reason for the programs' stability during the transition period.   Ann Marie has managed to operate the program with minimal staff and has done an excellent job of fostering cooperation and team work.  Her willingness to work  16-hour shifts, weekends, and overnights, and her on-call availability is a great example to staff and residents. I am pleased to recognize Ann Marie as someone who demonstrates  outstanding service to our consumers and staff members.  Congratulations!