Staff Member of the Month

April 2017

posted Apr 24, 2017, 9:03 AM by Swan, Vivian   [ updated Apr 24, 2017, 9:04 AM ]

Linda Howland, RC at the Wellsville CR is employee of the month.  Michele wrote, wow it’s hard to believe Linda has been employed with STEL for 20 years.  It just seems like yesterday when she started.  Linda will be retiring from her full time RC position after 4/25/17.  It is really hard to sum up everything she has meant to the residents and staff at the WLSV CR.  Linda is such a kindhearted, caring individual, who has always put forth her best effort to meet the needs of our CR residents, as well as the residents in the WLSV apartment and SRO programs.  As many employees in STEL can attest to, you never know what you’re walking into when you come to work.  Linda is unflappable and could easily adapt to situations as they arose.  Linda’s calm, steadying presence diffused many crisis situations through the years, which could have easily escalated into critical situations.  Linda has always offered support and inspiration to her coworkers.  Linda is planning to stay on staff in Wellsville as a part time staff person, and her wisdom and knowledge will continue to be a benefit to our residents and staff.  We wish her the best with her retirement, as she is very deserving!  Congratulations!


March 2017

posted Mar 29, 2017, 9:36 AM by Swan, Vivian   [ updated Mar 31, 2017, 7:58 AM by Wasiewicz, Mark ]

Marie Moore, RC at the Olean Treatment Apartment program, is a highly valued team member who routinely goes to extraordinary lengths to ensure her residents' safety. 

In February, Marie independently conducted address checks, phone number checks and researched the sex offender registry in another state after an OTAP resident stated that a "friend" had purchased a ticket for her to go visit her in Florida, but refused to provide staff with a contact number or address where she would be going. Marie was able to track this resident's ticket by calling the Buffalo airport, who provided her with the name of the individual and flight information for our resident. Because of Marie's research, we learned that our resident's ticket was purchased by a registered sex offender in Florida. Marie spent countless hours in intervention with this particular client, and while the situation is still ongoing, she continues to dedicate a great deal of time to this client in hopes that she will decide not to go on this trip. This situation is one of many examples I can think of when Marie has taken initiative and thought outside of the box to make sure our OTAP residents are not only safe, but receiving services tailored to their individual needs. 

I consider it an honor to supervise Marie and consider her an indispensable part of our team. Congratulations!

Submitted by Tina Capito


February 2017

posted Feb 28, 2017, 8:15 AM by Swan, Vivian   [ updated Feb 28, 2017, 8:16 AM ]

Jill Schmidt is employed as a Health Home Care Manager and oversees a large caseload throughout Cattaraugus County. Jill works in a professional manner with consumers and her interactions are always honest and direct, but allow for flexibility when it serves the individual needs of the person. Jill has a keen sense of understanding and awareness of the various psycho-physical-social needs of the individuals she serves and takes a genuine interest in improving their health. Jill has recently completed training on the NYS Eligibility Assessment, the NYS Community Mental Health Full Assessment and Plan of Care instruments which certifies her as a Home and Community Based (HCBS) assessor. Jill will be working closely with Managed Care Companies to finalize a person-centered Plan of Care which meets federal and state requirements. Bob Roth believes Jill has seized the HCBS assessor designation with vigor and resolve, and I am pleased to recognize Jill as someone who demonstrates outstanding service to the STEL agency.  Congratulations!


January 2017

posted Jan 30, 2017, 7:59 AM by Swan, Vivian

Elisha Gerholdt has been employed by STEL for nine years.  She started out working with JTAP as a counselor, but has spent the majority of her employment as Jamestown's SRO counselor.  Elisha has been an extremely dedicated, knowledgeable, and caring employee since the time she was hired.  Elisha has established a nice balance between being supportive and understanding, and being firm when she needs to be.  Elisha always takes the time to work through day to day struggles with her clients, and is constantly developing new strategies to help her clients maximize their independence.  Recently, Elisha dedicated several hours (at work and at home) to developing a plan that ensured that the SRO client's transportation needs were being met, while also limiting the dependence the clients had on staff transportation.  Elisha first called Medical Transportation for the nearly 30 clients currently in the SRO program.  She determined which clients were eligible, and made a separate plan for the few that were ineligible.  SRO staff are currently working with each individual in the program 1:1 to show the process and procedure of calling and planning medical transportation as a result.  Elisha was also able to adjust the weekly grocery run schedule to make the weekly outings more convenient for the staff transporting, while simultaneously ensuring that all of the clients had an equal number of opportunities to attend each month.  Elisha has also come up with new activity ideas and is present at nearly ever SRO or STEL event.  Elisha has also attended important community events with residents such as: The Out of Darkness Walk and The Walk to End Alzheimer's.  Elisha even drove residents in the STEL van in last year's Christmas Parade!  Elisha's never ending desire to improve the SRO program and client's lives positively promotes STEL in the community. Congratulations Elisha and thank you for everything you do! 


December 2016

posted Dec 22, 2016, 9:30 AM by Swan, Vivian

Dan Dake, Maintenance Supervisor, has been a real asset to STEL.  STM nominated Dan because whenever there is a problem or concern, he is quick to respond no matter what time of day of night it is.  He is always respectful of the residents space and has a good rapport with staff as well as residents.  Dan also has a pretty good sense of humor and will add a little levity to the day. He is a good listener as well and helps to solve problems. During the winter months, Dan is out early making sure the programs can get in and out of their driveways, generally making several passes so that staff and visitors don't become stuck. Dan responds to emergency needs in a fast and timely manner, no matter if it is a regular workday or a holiday.  Dan is always quick to assess the situation and respond.  If Dan can't make it to the site, then he will quickly send other maintenance personnel to complete the task. I think Dan and his team do a great job and should be recognized for it. Congratulations!


November 2016

posted Nov 29, 2016, 7:18 AM by Swan, Vivian

Ina Wright, Supported Housing Counselor, has been working with a specific client to get her into rehab. Ina has gone above and beyond for this client. Ina has put in countless hours working with this client, her providers, and the clients' family members in assisting with this process. Ina has had to go to several crisis situations where she has has to go to the client and calm the client down. The client wanted to leave detox, and had signed the papers to leave against medical advice. Ina was able to talk her client down and into staying at detox. Ina has put in several long hours and days with this client. Ina continues to care for her clients through their tough times. Ina does well thinking in crisis situations, and continues to work with her client through the clients very tough time. Ina continues to work very hard and endlessly with this client so the client can get the care that they deserve.  Congratulations!

October 2016

posted Oct 18, 2016, 9:27 AM by Swan, Vivian

Marissa Cussins, RC at Park Avenue began her journey at STEL as an intern from SUNY Fredonia.  Marissa joined our team full time a few months ago and has proven to be an exemplary staff member.  She is always willing to help when needed, pulling extra shifts when we have been short staffed, providing exceptional services for residents, and taking on additional caseloads if necessary.  Marissa is a true team player, and one that I am proud to say is a part of our Park Avenue family.  Congratulations and thank you Marissa for all that you do!!


September 2016

posted Sep 20, 2016, 12:36 PM by Swan, Vivian

Stacey Thomas, RC at JTAP recently helped a client in an intense crisis. The individual called the office to say he was jumping out the 3rd story window with the intention of suicide. Stacey immediately contacted the local authorities for assistance while keeping the client on the other phone. Stacy went to the apartment making sure it was safe before entering. After going inside the apartment, she found the client half way out the window. Stacey used de-escalation and support techniques to little avail. When the client decided to go out the window, Stacey physically grabbed on to the individual preventing him from falling out the window. Although the client was pleading to be let go, Stacey told him she would not let go and would hang onto him with all her strength. I believe at that point, the client realized someone did care and allowed Stacey to aide him back inside the apartment. This individual is now getting the care he needs. I am proud Stacey is part of the JTAP team. Along with her strong commitment and caring nature, she followed all of STEL'S policies and procedures to the letter.  Congratulations on a job well done!!


August 2016

posted Aug 19, 2016, 8:50 AM by Swan, Vivian

Emily Garey is the ARM of the Gowanda Supervised and GTAP. It is my honor to nominate Emily for Staff member of the month, but to me and others who know Emily, she is our staff member of the year. Emily possesses a commitment to the development of the Gowanda programs. More importantly she is committed to providing support to those in need.  This  includes the current clients at the GTA, but also to those who have transitioned out of the program and needed support. Recently she found herself with a former client waiting in downtown Buffalo for a bus ride to rehab.  Emily was able to set up the client with the rehabilitation program despite resistance from his insurance in covering.  Emily has undertaken numerous projects for the betterment of the programs and consumers.  Most recently she is working on the transitioning out of three apartments and the office to a new location that has been recently built by one of our  landlords. Emily's service delivery with her caseload and those in the program is outstanding and meeting the needs and future goals of the residents.  Preparations for the recent inspection for OMH was reviewed and Mr. Goodwin's comment was "I got nothing here." Emily is highly organized and motivated each and every day which is enlightening to everyone around her.  Congratulations Emily, from the staff and the consumers of Gowanda Supervised and GTAP. - Mary King


July 2016

posted Jul 29, 2016, 9:35 AM by Swan, Vivian

Tim Regan is a long standing employee of the agency, having worked at multiple community residences including Park Ave, Perkins Hall, and now, Aldrich CR.  Each day, Tim arrives on time with a great attitude ready to do his part to ensure that Aldrich CR remains in top notch condition.  The CR has truly responded to Tim's efforts, little things are fixed before they become big problems, and the common areas are immaculate. In addition to these tasks, Tim handles the medication counting and ordering each evening.  Tim ensures that if a resident is low on a medication that he communicates it with his co-workers and plans when to pick it up.  With Tim, it really seems as though the little things are the things that count the most, like when he volunteered to stay late and help move a client to Wellsville at the last minute. He also volunteers to take residents to have their blood work completed first thing in the morning or comes in early in the evening to help transport a resident from the hospital back to the CR.  He will volunteer to pick up extra shifts to ensure the house is always covered. For all of these little things, and the multitude of other tasks Tim takes care of without ever mentioning, he deserves to be recognized.  Congratulations!


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