Staff Member of the Month

September 2019

posted Sep 26, 2019, 9:03 AM by Swan, Vivian

Bruce Clarkson-Hendrix, Assistant Manager, is  staff member of the month. Bruce has been a tremendous asset to the operations of the Dunkirk Treatment Apartments. He has a strong work ethic, and demonstrates a genuine dedication to the staff and residents. Earlier this year, while the manager was on an extended sick leave, Bruce did an excellent job in managing the program to ensure it ran effectively. Recently, while the program has been short staffed, Bruce continued to take on additional responsibilities, necessary for the program to operate efficiently.  He has a good rapport, is patient, kind, and supportive of the residents. They genuinely trust him, and are grateful to enjoy his fantastic cooking skills.  Bruce has an excellent relationship with the staff, is well respected, and always works as part of a team.  Bruce has facilitated training of new staff and interns. He also assisted in the agency UCR training.  He is professional with providers in the community, and family members. We are thankful to have Bruce on the DTA team.  Congratulations!


August 2019

posted Aug 28, 2019, 7:10 AM by Swan, Vivian

Tasha Johnson, RC at JTAP,  is the Employee of the Month. Stacey Thomas wrote that Tasha handled a potentially life threatening incident with a client and her medications.  The client was seen by both a primary care doctor and a psychiatrist at the same place.  When Tasha received the medication list, Tasha immediately noticed that her client was prescribed two of the same medications by both doctors.  Tasha got right on the phone to rectify and to clarify which medications her client should take.  Tasha received no response, but continued to call for the next three days.  When Tasha had a day off,  she called the JTAP office to ask staff to contact the nurse.  Tasha would not dispense the medications to her client until she had spoken with someone.  Staff called and explained to the supervisor that Tasha has been calling for the past three days in regards to these medications.  When this writer told the supervisor of the the medications in question, the supervisor immediately said that it was quick thinking on Tasha's part in not giving her clients the medications in question, as dispensing the medications could have been detrimental. The supervisor thanked staff and asked to apologize to Tasha for it taking so long for someone to respond, and also for being diligent in handling this matter, as it possibly saved her client’s life.  Kudos to Tasha for being on her toes, and for putting her client's safety first and foremost.  Congratulations Tasha!


July 2019

posted Aug 6, 2019, 5:50 AM by Swan, Vivian

Ann Marie McGavisk, RM of the Olean CR is the staff member of the month for her exemplary work ethic and genuine dedication to the residents and staff at the Olean program.  Bob Roth stated since taking over the management responsibilities in July of this year, Ann Marie has ensured that personalized care and support is provided each day. Her creativity and initiative in dealing with problems and challenges  has been a major reason for the programs' stability during the transition period.   Ann Marie has managed to operate the program with minimal staff and has done an excellent job of fostering cooperation and team work.  Her willingness to work  16-hour shifts, weekends, and overnights, and her on-call availability is a great example to staff and residents. I am pleased to recognize Ann Marie as someone who demonstrates  outstanding service to our consumers and staff members.  Congratulations!


June 2019

posted Jul 1, 2019, 11:30 AM by Swan, Vivian

Joan Wesolowski has worked two nights a week as a part time Associate Counselor for three years at the Olean CR.  Joan is always willing to work relief when needed.  Joan has demonstrated an exceptional ability to remain calm and focused during a crisis.  I have often heard Joan respond with the words "safety first."  Recently Joan prevented a potential tragedy at the residence.  In the early morning hours, Joan was alerted by a consumer that there was a fire in her bedroom.  Joan found a box of tissues and blouse burning on top of a metal cabinet.  Joan had been moping the floor in an adjacent room and extinguished the fire by pouring water from the mop bucket on the fire.  Police and fire departments investigated the fire.  None of the consumers in the residence were harmed or disturbed.  There was no damage to the residence.  A few months ago, Joan reported for a 4 PM to midnight relief shift, two hours after the passing of a consumer at the residence.  Joan assisted with med counts and maintaining the normal evening routine for consumers.  Joan's decisions and actions are based on her belief in safety, respect, and kindness with regard to the consumers.  Joan's wellness to be a team player and assist wherever she can is greatly appreciated.  Thank you Joan and congratulations!


May 2019

posted Jun 4, 2019, 7:43 AM by Swan, Vivian

Larry Rivers, OC at Park Avenue is the May staff member of the month. An incident took place in March where a resident began choking on a piece of bread that was lodged in their throat. Larry immediately went into action, getting them up off the floor, and performing back thrusts. With his quick actions, Larry was able to get the food out that was lodged to help save the day. Way to go, Larry! Over the past two years, Larry has been an exceptional positive figure here at Park Avenue. Larry is always making certain he greets each resident with a smile and goes over and beyond to ensure residents are having a good day. Thank you Larry for such a strong presence here at Park Avenue. Your hard work is very much appreciated.  Congratulations and keep up the great work! 


April 2019

posted Apr 30, 2019, 7:21 AM by Swan, Vivian

Charmaine Patterson has been a valuable employee of Southern Tier Meadows since September 2013. Starting her career at STM as an Attendant, progressing to Resident Coordinator, and now advancing to the position of Administrator in November 2018.  Charmaine has been a tremendous asset to the operations of STM. Her priority is always the care of our residents while always supporting and being fair to the employees that provide that care.  She puts endless effort into her everyday work. She is efficient and engages in daily problem solving to the constant demands and issues that arise.  Char is committed to the Department of Health regulations and standards and ensures all STM staff are well informed and prepared so they can perform their duties by these same standards.  We are grateful for her commitment to the STM clients, the staff, and the agency.  Congratulations Char!!


March 2019

posted Mar 21, 2019, 8:10 AM by Swan, Vivian

Mary King, Residential Manager of the Gowanda Community Residence, has been a consistent, loyal, and committed employee of STEL for 30 years. Her energy and dedication to the job over the years is impressive. She has not lost her passion for the work and it shows in her everyday interactions. She is patient, kind, and always finding creative ways to connect with our residents and support them through whatever obstacles they are facing. Mary is organized and professional, and committed to leading her team on a common goal, the quality of care for the residents. Mary is well respected by the residents, family members, staff, and provider agencies.  She is a true role model.  Congratulations Mary!


February 2019

posted Mar 4, 2019, 9:03 AM by Swan, Vivian

Jennifer Mason has been a wonderful addition to the Supported Housing team.  Scott Edwards wrote, since Jennifer started with the Agency in June, she has been eager to learn and assist the program in any way needed.  Hired as a combination of Supported Housing Counselor and HCBS Specialist, Jen has learned both programs remarkably quickly and become an extremely reliable employee in a very short time.  Jennifer has embraced the challenge of working in the new HCBS program.  As program guidance continues to change, she has adapted with ease while maintaining a positive attitude.  Her focus and genuine concern for the consumers she serves is evident to all.  Recently, Jennifer dealt with an extremely difficult situation and was able to get this SH consumer into a long term SUD treatment setting that had been needed for some time.  Despite less than helpful community providers, consumer reluctance and a very dangerous encounter, Jennifer was able to ensure the consumer received the assistance needed as if Jennifer was a veteran counselor.  During our ongoing staff shortage, Jennifer has been working overtime in order to cover Supported Housing consumers in both the North and South portions of Chautauqua County.  Jennifer has shown herself to be a very independent, motivated and productive employee.  We are very grateful to have her.  Congratulations Jennifer!


January 2019

posted Jan 23, 2019, 1:11 PM by Swan, Vivian

Kristen Lockwood was nominated by Stacey Thomas.  Krissy was recently promoted to Residential Manager at the Prendergast CR.  She has been a phenomenal staff member during this critical period for the Jamestown programs.  Krissy has worked so hard these past couple of months and carried two separate caseloads while working at the North Main and Prendergast Community Residences. With all the doubles and extra hours that Krissy has put in, she still makes time for everyone around her.  I love that Krissy does not allow the countless number of hours she works, to effect her work.  Krissy has a passion for the work we do, plus has so much compassion for the people we serve as well as the staff. Krissy is reliable, dependable, hardworking, and is always there for anyone.  I could say so much more about Krissy, but I think the work she does for STEL, speaks volumes.  Those who know Krissy love her, and those who don't know her yet, will!  She has many strengths and is very dedicated. Congratulations!!


December 2018

posted Dec 21, 2018, 11:41 AM by Swan, Vivian

Jamie Hillker, RC at the Gowanda CR, was nominated by Mary King for demonstrating job performance above and beyond the call of duty.  Jamie maintains her caseload without waiver.  She and her clients work very well together, and she is very creative in formulating objectives with her clients to work on areas of need.  Jamie has been covering the weekend overnight position since July of this year, and works diligently whether it is on the overnight or on her regular shifts.  Jamie is driven by her passion to work in this field and makes a difference in the lives of the clients we serve.  She is beyond special, and beyond over and above the call of duty.  Jamie is a treasure and the staff and clients at the Gowanda CR are so grateful that she is an integral part of the team.  Congratulations!


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